Orders are generally processed within 1–3 business days, excluding weekends and holidays.
After processing, estimated delivery is typically 5–12 business days. Delivery times are estimates and are not guaranteed. Delays may occur because of carrier operations, severe weather, holidays, customs processing, incorrect addresses, or circumstances outside our control.
When your order ships, you will receive tracking information by email. Tracking information may require several business days to update.
Customers are responsible for providing a complete and accurate shipping address. Mentrali is not responsible for orders delivered to an address entered incorrectly by the customer. Contact us immediately if you notice an error, and we will attempt to help before fulfillment begins.
Depending on the order, products may arrive in separate packages.
For shipping assistance, contact:
support@mentrali.com
657-465-8113
Mentrali
Anaheim, California 92804
United States