Terms And Conditions

Terms of Service

Last Updated: July 2, 2026

Welcome to Mentrali. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.


1. Eligibility

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have the consent of a parent or legal guardian.


2. Products and Services

We strive to ensure that all product descriptions, pricing, images, and availability are accurate. However, errors may occasionally occur.

Mentrali reserves the right to:

  • Modify or discontinue products without prior notice.
  • Correct pricing, typographical, or product description errors.
  • Refuse or cancel orders if incorrect information has been displayed.

Product colors and appearance may vary slightly depending on your screen or device settings.


3. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or resale.

If your order is canceled after payment has been received, you will receive a full refund.


4. Pricing

All prices displayed on our website are listed in the currency shown at checkout.

Prices are subject to change without notice.

Applicable taxes, duties, or customs fees may be added depending on your location.


5. Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery times may vary due to factors beyond our control, including carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete shipping information.


6. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Please review our Refund Policy before making a purchase.


7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Text
  • Icons

is the property of Mentrali or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


8. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the security or operation of the website.
  • Upload malicious software or harmful code.
  • Violate the rights of others.
  • Engage in fraudulent or deceptive activities.

Violation of these Terms may result in termination of access to our website.


9. Third-Party Services

Our website may contain links to third-party websites or services.

Mentrali is not responsible for the content, policies, or practices of third-party websites.

Your use of third-party services is at your own risk.


10. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Mentrali disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our website will be uninterrupted, error-free, or free from harmful components.


11. Limitation of Liability

To the fullest extent permitted by law, Mentrali shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website, products, or services.

Our maximum liability for any claim shall not exceed the amount paid by you for the applicable order.


12. Indemnification

You agree to indemnify and hold harmless Mentrali, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of our website.


13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.


14. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates become effective immediately upon publication on this page.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.


15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Mentrali operates, without regard to conflict of law principles.


16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Mentrali

Email: support@mentrali.com

We aim to respond to all inquiries within 2 business days.